At Chicplanet, we take pride in delivering your orders quickly and securely. Orders are processed within 1–3 business days after they are received. During this time, we inspect and pack each item with care.
Shipping times vary by destination, but most packages arrive within 5 to 8 business days once dispatched. Unexpected delays can occur due to customs clearance or shipping carrier issues. We’ll do our best to keep you informed if such delays arise.
We use trusted delivery partners who are selected based on your region, order volume, and shipping type. This helps us ensure timely arrival and package integrity.
Once your shipment is confirmed, you will receive an email with tracking information. You can view delivery progress directly through our site or the delivery carrier’s website.
We are pleased to provide complimentary standard shipping. However, please be aware that some international orders may be subject to import duties or taxes imposed by your local government. These are the responsibility of the customer.
Although we ship to a wide range of countries, some remote areas may fall outside our current delivery zone. If you’re unsure whether your address is serviceable, feel free to reach out and we’ll do our best to accommodate you.
Certain products—especially electronics, liquids, or oversized items—may be restricted for shipping to some destinations. If your order is affected, we’ll notify you and help find an appropriate solution.
Your satisfaction matters to us. For any questions about shipping, or to request assistance, don’t hesitate to get in touch.
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